Are you trying to create an account and receiving a message that your account is already in use?
It's possible that you already have an account registered with this email address. You can reset your password and try logging in again. The article "How do I change my password?" explains how to reset and change your password.
If you already have an account and are trying to log in, you can do so on the Sign In page.
If you're still experiencing issues, we're here to help! Please contact us by clicking on the envelope icon at the bottom right.