Frequently Asked Questions

• How can I watch WithLove on the television?
• How does Google Chromecast work?
• On which devices can I watch WithLove?
• What is the cancellation period for WithLove?
• How do I cancel my subscription?

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General Questions

• What is WithLove?
• How quickly does WithLove respond to my question?
• Which Internet browser can I use?
• How do I use subtitles?
• Can I save or download videos from WithLove?

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Payment and costs

• I have a voucher code
• I see 'WithLove' on my bank statement. What does this mean?
• When and how is the money deducted?
• What does WithLove cost?
• Why do I have to pay 0.00 or 0.02 to start my trial period?

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Membership

• How do I create an account?
• I forgot my password, what now?
• How do I change my password?
• Change your subscription plan
• What happens when my trial period is over?

Technical Questions

• Why doesn't my Chromecast work with my iPhone or Tablet?
• Why do I see an image, but no play button?
• How do I use profiles?
• How do I delete my cache memory?
• I have a voucher, but I can't enter it in my profile page.

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Smart TV

• Watching WithLove on your Apple Television
• Watching WithLove on your Samsung Television
• Watching WithLove on your Android Television
• Watching WithLove on your LG Television
• Watching WithLove on Other Televisions

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