Payments

How much does a WithLove subscription cost?
At WithLove, we offer a simple and flexible subscription model so you can enjoy unlimited access to all of our films and series. You can choose between: M...
Thu, 13 Aug, 2026 at 1:21 PM
Why do I have to pay €0.00 to €0.03 when starting my free trial?
When you sign up for a WithLove subscription, we may ask you to authorize a payment of €0.00 to €0.03 or equivalent in your local currency, even if you are...
Thu, 13 Aug, 2026 at 3:29 PM
Payment Methods
Ready to dive into a world of romance? Before you can start streaming WithLove's collection of films and series, you'll need to add a valid payment ...
Thu, 13 Aug, 2026 at 3:36 PM
When is payment collected?
With a monthly subscription, your WithLove membership fee is automatically charged each month via direct debit from your account. The first charge will ta...
Thu, 13 Aug, 2026 at 3:37 PM
How to use your voucher or promo code
Great to hear that you would like to use your voucher or promo code! There are two ways to redeem your code, depending on whether you already have a subscr...
Thu, 13 Aug, 2026 at 3:42 PM
Why do I see WithLove on my bankstatement?
With every WithLove payment, you will see “WithLove” listed as the sender on your bank statement, making the charge easy to recognize. All payments are...
Thu, 13 Aug, 2026 at 3:37 PM
Payment Issues
Payment issues can occur for different reasons, such as insufficient funds, outdated payment details, or a temporary issue with your bank or payment provide...
Thu, 13 Aug, 2026 at 3:40 PM
How do refunds work?
In some cases, we may need to issue a refund. When a refund is approved, the money will be returned to the same payment method that was used for the origina...
Thu, 13 Aug, 2026 at 3:35 PM
Why have I been charged the wrong amount?
Do you believe you've been charged the wrong amount? Don't worry, we're happy to take a closer look. Simply send our support team an email at in...
Thu, 13 Aug, 2026 at 3:43 PM