How do I cancel my subscription?

We're sorry to hear that you want to cancel your subscription! Did you know that, if for example, you're temporarily unable to watch our movies and series, you can also pause your subscription?

Please note! You cannot cancel your subscription via the App.

To cancel your subscription, follow these steps:

  1. Log in via the following website:
  2. Click on the little person icon in the top right corner: then click on 'Account'.
  3. Go to 'Subscription plan' and click on 'Change' here.
  4. Then click on the red letters "Cancel subscription".

When the subscription has been successfully terminated, you will receive an email confirming your cancellation.

Need help? Contact us by clicking on the envelope icon at the bottom right.

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