Technical Questions

Why doesn't my Chromecast work with my iPhone or Tablet?
Want to stream WithLove to your TV with Google Chromecast, and use an iPhone or iPad? We support the Chromecast streaming functionality on the iPhone an...
Thu, 7 Dec, 2023 at 1:14 PM
Why do I see an image, but no play button?
The WithLove website detects your IP address. If your IP address location is not from The Netherlands, Belgium, Luxembourg, Sweden, Norway, Australia, New Z...
Thu, 21 Dec, 2023 at 12:07 PM
How do I use profiles?
If you have a subscription, user profiles are available.  Every user has their own favourites list and continue watching list.  It is possible to creat...
Thu, 15 Aug, 2024 at 1:55 PM
How do I delete my cache memory?
Cache is a storage location where frequently accessed data is temporarily stored in order to provide faster access to it. On your computer, this includes te...
Tue, 21 Nov, 2023 at 12:47 PM
I have a voucher, but I can't enter it in my profile page.
I want to activate my voucher! Have you received a voucher code? If have a subscription with WithLove, you can enter your voucher within your profile pa...
Tue, 12 Dec, 2023 at 12:42 PM
How can I turn subtitles on and off?
How to Use Subtitles on WithLove All films and series on WithLove come with English subtitles. Here’s how you can turn subtitles on or off and select your ...
Fri, 30 Aug, 2024 at 9:01 AM
My subtitles are too small, how do I change that?
You can easily adjust the size of the subtitles. You do that with the following steps: 1. First, start the movie or series you want to watch. 2. At the bot...
Tue, 12 Dec, 2023 at 12:50 PM
Why doesn't the internet browser on my TV work?
Many Smart TVs nowadays have an internet browser. However, these browsers are often limited or outdated and may not support our website. Therefore, our webs...
Tue, 12 Dec, 2023 at 2:18 PM
My network connection is not working or is too slow, how can I fix my network problems?
Is WithLove too slow or is the page buffering? This is often due to a weak or poor network connection. Videos often take a long time to buffer or load, or t...
Thu, 7 Dec, 2023 at 2:02 PM
Why does WithLove say that my account is already in use?
Are you trying to create an account and receiving a message that your account is already in use? It's possible that you already have an account regi...
Thu, 13 Jul, 2023 at 3:31 PM